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Terms of Service

1. Acceptance of Terms

By accessing and using ValueBound Travel services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

ValueBound Travel provides travel consultation and booking services. We act as intermediaries between clients and travel service providers including airlines, hotels, and tour operators.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be clearly communicated at the time of booking. Prices are subject to change until payment is received and booking is confirmed.

4. Cancellation and Refunds

Cancellation policies vary by service provider. We will clearly communicate applicable cancellation terms before booking confirmation. Refunds are processed according to the terms of individual service providers.

5. Liability

ValueBound Travel acts as an agent for travel service providers. Our liability is limited to the fees paid for our services. We are not responsible for acts, omissions, or defaults of third-party service providers.

6. Travel Documents

Clients are responsible for ensuring they have valid travel documents including passports, visas, and health certificates as required for their destinations.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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Privacy Policy

1. Information We Collect

We collect personal information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes name, email address, phone number, payment information, and travel preferences.

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you about your travel plans, and improve our services. We may also use your information for marketing purposes with your consent.

3. Information Sharing

We share your information with travel service providers (airlines, hotels, etc.) as necessary to complete your bookings. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to access, update, or delete your personal information. You may also object to processing or request data portability. Contact us to exercise these rights.

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Contact Information

For privacy-related questions or to exercise your rights, contact us at [email protected]

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze how our website is used.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and choices to provide enhanced functionality.

Marketing Cookies: Used to deliver relevant advertisements and track advertising campaign effectiveness.

3. Third-Party Cookies

We may use third-party services that place cookies on your device, including analytics providers and advertising networks. These third parties have their own privacy policies.

4. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this cookie policy periodically. Please review this page regularly for any changes.